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Gerai 7,2
Remiantis 235 apžvalgomis

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Gerai



iš 235 apžvalgų
  • Viešbučio būklė / švara 6,3
  • Įranga 6,0
  • Vietovė 7,9
  • Kambario patogumai / lygis 7,0
  • Personalo darbas 7,0
  • Kainos ir kokybės santykis 7,6
  • Maistas / maitinimas 7,5

Natasha H.
Pietų Afrika
08 balandžio 2015
Quite Dissapointed, Really Expected more
Staff Friendly, Welcome Reception & really good Cape Town View
Staff was very friendly and the Reception very welcoming and that was where it stopped. Rooms were really overpriced and old. House Keeping was a huge problem. We also had torn and dirty stained curtains in our room.

Maria M.
Pietų Afrika
02 balandžio 2015
The Ritz room was very dirty with cockroaches
The stay at the hotel was very bad. We booked for two nights. On Monday 31 March 2015 we left the room early around 09h00. Coming back tired at 17h00 the room was not cleaned then complained with the manager Mr Martin about the dirty room. He did not take the matter serious. He just contacted one lady to go clean the room at that time. This hotel is bad. They do not treat their guests with respect. The room where we stayed the carpet was dirty with very bad smell, toilet did not flush well, had cockroaches and linen was not changed when they cleaned the room. Don't be fooled by the rating. They do not deserve 3 star. I regret booking the hotel and will never ever book this dirty smelling hotel.

Thorbjorn L.
Norvegija
08 kovo 2015
Work stay
Good overall service, perfect location, good value for money

Wesley K.
Pietų Afrika
04 kovo 2015
Okay stay
Location & accessibility
Worth it for a quick stay, and is close to all amenities.

Nazeer D.
Pietų Afrika
02 kovo 2015
My stay at the Ritz
the View, The location and the friendliness of the staff
i was very disappointing with the poor condition of the rooms as they are very very old and not upgraded, The bathroom was even worse, no shower doors, just a curtain, the shower handle was broken and leaking and the towels did not smell good. the bed is old and also terrible pillows. the linen is old and smells bad too. overall i was not happy

Keita S.
Japonija
05 sausio 2015
Good location
Reasonable room, nice view and close to Woolworths Foods etc
My family stayed here for one week on holidays. It was just a walking distance to grocery shopping centres and restaurants in Sea Point. I cost about 40-50 Rands to go to Waterfront by taxi. My small kids enjoyed at a seaside park in Sea Point very much.

Yukari Y.
Japonija
30 gruodžio 2014
The location is good, but facilities were old.
The location was good, and staff were friendly and tried to help you when they can. The breakfast was tasty and good.
The facilities were old. For instance, the bathtub had a short shower curtain and that caused the water sprayed all over the bathroom floor and some of our items we kept there. The telephone line was not working so we had to come down to the lobby to explain problems in the room at late night. The breakfast was good, but the price is a bit expensive and we wish they would price 1/2 for children, at least.

Gavin C.
Jungtinė Karalystė
07 gruodžio 2014
...and this is Cape Town...??
Awful from start to finish. Noisy with drunks when we arrived. No TV working. No telephone directory, even at Reception. No back up power during load shedding...and your room is on the 29th floor! No inverter to run the computer system when power is off...so can't even print your invoice? Place is a joke.

Paul K.
Airija
27 lapkričio 2014
Very good location
Location, Location, Location
I enjoyed my stay at the Ritz. The staff are very friendly and Helpful. I thought I got excellent value for money with the Location of the Hotel. My room was medium size a bit worn TV was old, but the room was clean. The Hotel is refurbishing at the moment and it will be better in the future. I would stay again.

Emmarentia F.
Australija
14 lapkričio 2014
Location
Location, friendly staff, the view
We stayed a few nights. The hotel do need some upgrade, but we enjoyed our stay. The revolving restaurant still a winner. Walking distance from beach, shops