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Fantastiška 8,1
Remiantis 666 apžvalgomis

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  • Viešbučio būklė / švara 8,4
  • Įranga 8,1
  • Vietovė 8,9
  • Kambario patogumai / lygis 8,2
  • Personalo darbas 8,4
  • Kainos ir kokybės santykis 8,0
  • Maistas / maitinimas 6,7
Rūšiuoti pagal

Chu C.
18 gegužės 2016
The facility is awesome, but didnt provide enough shampoo and bodywash. Make up room service is better to have also on weekends. And the service shouldn't come that early at 9 am in the morning. In short, it is nice for family to stay in.

Yong P.
Pietų Korėja
24 balandžio 2016
Clean and good survise

Po C.
08 balandžio 2016
An excellent experience
Excellent experience. Very nice apartment, well-renovation and large room with good view. Very beautiful swimming pool. The most enjoyable part is the friendly and helpful staff who help with posting postcard and ordering delivery to Hotel. We have left a piece of luggage in the hotel and only found out when we are on the way to the airport. The hotel sent a car driving the luggage and gave to us in the airport. Well-arranged and very helpful. All of the family members truly appreciate and love this hotel. Wonderful experience to live in here.

Zhong Y.
15 vasario 2016
Good location with easy access to trains and food
Location, Spaciousness of apartment, Friendly staff
The location is great, with the train a mere minutes walk away. There are also plenty of restaurants around the Hotel, and easy access to many amenities. Do note that housekeeping does not work everyday as this is a serviced apartment and not a hotel. Good in-room facilities such as a clean bathroom and kitchenette.

Darryl G.
30 sausio 2016
Great location
Location, Location, Location
Its a nice place within easy stroll of shopping, restuarants, historical locations and the Seoul subway.

Steven C.
28 sausio 2016
Comfort stay but service is to be improved.
Great location, spacious especially when u have toddlers around, full kitchen equipment to make self-cooking more convenient.
The location is great, situated right in the center of Insadong making an easy access to restaurants, street shops, subway stations and there is a 7-11 right infront of it. The room was comfortable..i booked a 1 bedroom suite and im glad that i chose this suite as it has more space for my toddler to play around compared to normal hotel room. The hotel staffs are friendly but i would still think that the services need to be improved: 1) room wasnt cleaned up even though i had placed the "please tidy up my room" tag on the door knob. So then the 3rd day onwards i personally approached the reception to ask for room service (not sure if its only my room that i cant make internal call to the room service line)..thing got a little bit better as i didnt ask for the service on a certain day but it was still cleaned up when we're back. But the toiletries like shampoo & shower gel have not been filled up since the very 1st day and until they are really emptied and i have to call up to operator to request for refill. 2) the check out time is as early as 11am while the check in time is as late as 2pm. I understand that most of the hotels now are practicing the late check in time at 2pm but they still remain the check out time at 12pm..and upon request for late check out, an hour will be given without much hassle. So as usual I thought 12pm is the time and i was making lunch since we still have some fresh left over vege and noodles. And then i received call frm reception telling me to check out as it's already 11am. I told her we werent ready yet and ask for extension til 12pm and she sounded so reluctant to offer. 3) they provide only luxury taxi which charge at least 1/2time more expensive than the normal taxi and when we decided not to go for the luxury one, we have to personally go out to the street to get one..and noone was there to help with the luggage. Overall i had a comfort stay but it cld be greater if the service was better.

Sergei P.
Jungtinės Amerikos Valstijos
15 sausio 2016
Large and equipped but with problems.
location, size, amenities.
Negatives: Wifi is extra - $40/3days. Non smoking apt had a bathroom stinking like a smocking lounge at the airport, at checking in nobody offered any help with my luggage, elevator/lift has problems with pushbuttons, pc use at business center is extra. Overall the value is not good unless for a family w lical simcard for internet who would like to cook a lot.

Katie M.
Jungtinė Karalystė
14 sausio 2016
Nice hotel, great location
Location, Cleanliness, attractions
The hotel is well located and the staff are helpful. We were upgraded to a two bedroom apartment which was nice. The room was lovely and well maintained. We really enjoyed our stay, and the hotel is right in the middle of Insadong and there is a lot to see and do in the area. One gripe we had was that there was no wifi in the room so we had to pay an extra 15,000 won for wifi for the night. This information would be handy on the booking form. Overall this is a great hotel and I would stay again.

03 sausio 2016
A good hotel for family
Space, location, good wifi
Spacious apartment for families with everything within walking distance - cafe, restaurant, shopping, 7-11 The cleanliness of the apartment could be improved especially carpets area & under TV cabinet.

Catherine C.
02 sausio 2016
Upgrading has a different meaning!
The bed, the TV and the washer.
It's regrettably to choose Fraser Suites because they have a different interpretation regarding upgrading. Their staff told me that the two rooms that I reserved will be upgraded, namely a 1-bdrm upgraded to 2-bdrm & 2-bdrm to a 3-bdrm. My friends staying in the 2-bdrm left two days before us. But we checked out the 3-bdrm, we have to pay an extra amount coz they said they put an extra bed in the room and denied that the 3-berm was upgraded. The duty manager even said it's because of the English standard of their front staff was not good. If you choose this, better ask them to have a written confirmation to protect yourself because they have a different meaning of upgrading. I hope the Fraser Headquaters will look into this incident seriously. I'm a frequent traveller to Seoul. I will pick some place more professional next time. It almost ruined my trip because they didn't care about that we had a flight to catch and just kept asking for money without listening to the facts. It's totally unprofessional and dissatisfactory.