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Fantastiška 8,3
Remiantis 615 apžvalgomis

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Fantastiška



iš 615 apžvalgų
  • Viešbučio būklė / švara 8,9
  • Įranga 8,3
  • Vietovė 7,5
  • Kambario patogumai / lygis 8,8
  • Personalo darbas 8,8
  • Kainos ir kokybės santykis 8,3
  • Maistas / maitinimas 7,7

Cong X.
Jungtinės Amerikos Valstijos
30 gruodžio 2015
Beautiful hotel but poor maintenance
garden, spacious room, breakfast
First of all, the hotel is a beautiful one. Nice garden, spacious room, balcony is a bit small but you still can sit there reading books for a laid back morning. We feel it's a waste that such a beautiful hotel is not maintained very well. The hotel is quite far from the old town area and is in the middle of absolutely nowhere. The river view is actually a section of river so narrow that almost looks like a ditch. Not very impressive. It costs 200 bah to get to the old town, but when we were in the old town we rented bikes and rode back to the hotel at night - quite dangerous though. There are multiple steps up and down in the room, entrance, closet and bathroom. At night we had to put some clothes next to the steps so that we wouldn't fall down in the dark. There are steps in the corridor as well. It's not a big issue but shows lack of consideration. The second night of our stay, the toilet was broken (not our fault) and couldn't be fixed. We waited for over 2 hours in the morning before they figure out how to resolve this - offer us a different room (and we only have 1 full day for traveling). Their original offer was asking us to use their public bathroom in the reception, we refused. Nobody appologized to us for ruining our morning, only repeatedly questioned us whether we flushed something to the toilet that broke it. They don't provide electric mosquito coils, only traditional one, and they don't provide matches or lighter. They told us if we need to light the coils we should call them even in the mid night and they will come to our room and light it. Anyway our stay is not entirely unpleasant, but probably would not stay there again. Would recommend to families who like a decent garden in the hotel (just ask the kids to watch the steps in the bathroom area) and have their own vehicle.

Cong X.
Jungtinės Amerikos Valstijos
30 gruodžio 2015
Good infrastructure, poor operation
spacious room, nice garden, variety of breakfast
First of all, the hotel is a beautiful one. Nice garden, spacious room, balcony is a bit small but you still can sit there reading books for a laid back morning. We feel it's a waste that such a beautiful hotel is not maintained very well. The hotel is quite far from the old town area and is in the middle of absolutely nowhere. The river view is actually a section of river so narrow that almost looks like a ditch. Not very impressive. It costs 200 bah to get to the old town, but when we were in the old town we rented bikes and rode back to the hotel at night - quite dangerous though. There are multiple steps up and down in the room, entrance, closet and bathroom. At night we had to put some clothes next to the steps so that we wouldn't fall down in the dark. There are steps in the corridor as well. It's not a big issue but shows lack of consideration. The second night of our stay, the toilet was broken (not our fault) and couldn't be fixed. We waited for over 2 hours in the morning before they figure out how to resolve this - offer us a different room (and we only have 1 full day for traveling). Their original offer was asking us to use their public bathroom in the reception, we refused. Nobody appologized to us for ruining our morning, only repeatedly questioned us whether we flushed something to the toilet that broke it. They don't provide electric mosquito coils, only traditional one, and they don't provide matches or lighter. They told us if we need to light the coils we should call them even in the mid night and they will come to our room and light it. Anyway our stay is not entirely unpleasant, but probably would not stay there again. Would recommend to families who like a decent garden in the hotel (just ask the kids to watch the steps in the bathroom area) and have their own vehicle.

Steve A.
Jungtinės Amerikos Valstijos
09 gruodžio 2015
Wonderful stay
Location on the river with the view. Courtesy of staff. Room was very comfortable
This was such a nice stay at the Sheik Istana Hotel. We would stay there again.

jose S.
Portugalija
03 lapkričio 2015
Friendly staff, nice swimmming pools and good rest
Ideal for couples
Far form the center, ideal for couples, very good restaurant, riverside.

sumittra K.
Tailandas
18 spalio 2015
Worth the money
Location, breakfast, view
Everything is perfect except the bathroom which is wet every time we took shower.

Chanus S.
Tailandas
28 rugsėjo 2015
nice views, good service and nice staff
Breakfast , nice room, good location
I love this hotel. I love the food and services.

Amjad Z.
Jordanija
24 rugpjūčio 2015
very good themed hotel. rooms have humidity smell.
design details. sanitary and interior. location
Good

Jaruwan K.
Tailandas
13 rugpjūčio 2015
nice design , bad smell in some room
design only
the first time is very nice, second i get very bad smell in room,..... food is not good

Rung T.
Tailandas
05 rugpjūčio 2015
impressive Moroccan decoration
nice design and decoration, variety of breakfast buffet, polite and attentive staffs
Everything was nice, they really pay attention to detail for their Moroccan decoration, pretty Garden and pool. Nice space in the room and bath room, only think I was wondering... why towel sets they provided look really older than the hotel !!!

Carol L.
Honkongas
03 rugpjūčio 2015
NICE STAY~will come again
Hotel Design, the staff service and hotel cleanliness is great.
We will definitely come back to Sheik Istana Hotel when coming back to Chiang Mai!