Fantastiška 8,4
Remiantis 1187 apžvalgomis

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iš 1187 apžvalgų
  • Švara 8,6
  • Įranga 8,3
  • Vietovė 8,7
  • Kambario patogumai / lygis 8,5
  • Personalo darbas 8,5
  • Kainos ir kokybės santykis 8,0
  • Maistas / maitinimas 8,3
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SOPHIE iš Šveicarija
Aukščiausios klasės su karališkąja lova
Viešėta 4 naktys 2016 m. kovas
Very good stay
The location, the main pool, the room
Very great hotel, well located just a few steps from the main street. The staff was very nice, always ready to help. Our room was very big for only the 2 of us. Wifi was working great. Very good hotel
Apžvelgta 19 kovo 2016

Juan iš Australija
Šeimos su mažais vaikais
Aukščiausios klasės su karališkąja lova
Viešėta 10 naktys 2016 m. kovas
Relaxation at its best
Amazing pool with a bar as a bonus, great location everything you could possibly need is only walking distance away. The staff at the hotel are wonderful.
Apžvelgta 18 kovo 2016

Medhat iš Egiptas
Aukščiausios klasės su karališkąja lova
Viešėta 5 naktys 2016 m. kovas
Fantastic hotel
Great hotel, everything was nice
We really enjoyed our stay there, great value for money, very nice hotel and rooms, the resort is a bit big but that wasn't much of trouble, we stayed at the main building which is about 4 mins walk to the beach, the beach is not property of the hotel but it was nice and some people there rented umbrellas, only downside which is not the hotel's fault is that all the nearby places, shops and restaurants closes early at about 10.30pm, if you want to stay later than that then you should go to patong beach, 15 mins drive and 300-400 baht by taxi or tuktuk.
Apžvelgta 12 kovo 2016

Michael iš Kanada
Aukščiausios klasės su karališkąja lova
Viešėta 5 naktys 2016 m. kovas
Incredible hotel!!
Had an amazing stay. Hotel upgraded us to a residence, free of charge, as we had initially booked 2 rooms. Incredible views from the room. We got a late check out, and hotel permitted us to continue to use the facilities until our 11pm departure. Friendly, helpful staff, eager to go above and beyond to make your stay enjoyable. Close to lots of great restaurants. Would easily return to stay again!
Apžvelgta 12 kovo 2016

donna iš Jungtinė Karalystė
Sodo vila, karaliaus lova
Viešėta 2 naktys 2016 m. kovas
5 star resort
Fantastic location and beautiful rooms . Finnishing touches well worth the money .only fault was when the pool bar had run out Heineken one would expect a response of " I will get you some " not the response of " we have none left at 1pm " otherwise fantastic . The garden villa with plunge pool is the biz !!!
Apžvelgta 09 kovo 2016

shawn iš Singapūras
Šeimos su mažais vaikais
Sodo liukso klasės, karaliaus lova
Viešėta 3 naktys 2016 m. kovas
Great Hotel for a relaxing
Location , Seevice , Room
A great hotel for family and kids. The room we have was great. Location is good. A short walk to the main street. Great beach.
Apžvelgta 09 kovo 2016

Teodor iš Vengrija
Šeimos su mažais vaikais
Sodo vila, karaliaus lova
Viešėta 7 naktys 2016 m. vasaris
Staff is not customer oriented
We found very unfriendly staff who seems doesn't have any sense about hospitality. We were very much disappointed about how they speak to us... Good example during breakfast when were about to leave for day tour, my wife went and filled for 1 year old son milk bottle ( 200 ml) with milk and imidetely one of staff went there and told in elevated voice that she can't take out food and this should be the last time my wife does this - like giving an ultimatum that it won't be tolerated anymore... Seriously 5 star hotel ??? We didn't made lunchbox or took food to save on lunch, just glass of milk to our 1 year old sun to have during the tour as we were going wher way to buy fresh milk. I complain to Management they were empathic to my story, gave us cake to my other daughter as we celebrated her birthday there, however a 5 star hotel should be very selective on their staff and also train them properly in my opinion as how guest are treated characterizes the management performance !!! just feedback from humble guest ..
Apžvelgta 09 kovo 2016

Americo iš Prancūzija
Pavieniai keliautojai
Sodo liukso klasės, karaliaus lova
Viešėta 4 naktys 2016 m. vasaris
Location, space, garden
No I wont stay again in this hotel and I will strongly suggest not too, only way for its management and staff to learn. Because there is no meter taxi, The maximun taxi fare in phuket are clearly stated at the arrival. 1 000THB aiport to Karon beach. The day before my departure, i requested to book a taxi in a morning, i made it clear that I wanted a taxi and not a hotel limousine. I repeat my request at the check out. Well taxi at 1 000Thb were not there and not avail as per the staff, only option the hotel limousine at 1 500. the hotel staff ignore me for 1Heure. ultimately with no other choice I had to agree taking the hotel limousine. To justify the 1 500 instead of the official 1 000, a travel agency mini van arrived...no taxi, no limousine but 1 500 instead of 1 000. Mini van driver explain that he has to pay the hotel to have the right to pick up customer....is a acceptable pratice from a 5 start hotel. I let you be the juge
Apžvelgta 09 kovo 2016

Rakesh iš Indija
Šeimos su vyresniais vaikais
Šeiminis nardymo baseinas
Viešėta 4 naktys 2016 m. vasaris
Stay at Phuket
Swimming pool,Location and Hotel layout
We had booked for 2 adults and one child on website but on arrival we were informed that booking was for two adults only and we were charged extra for that.
Apžvelgta 27 vasario 2016

Mikkel iš Danija
Šeimos su mažais vaikais
Sodo vila, karaliaus lova
Viešėta 4 naktys 2016 m. sausis
as expected
kid friendly, good pools, kind staff
Apžvelgta 10 vasario 2016





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