Labai gerai 8,0
Remiantis 775 apžvalgomis

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iš 775 apžvalgų
  • Švara 8,1
  • Įranga 7,0
  • Vietovė 8,0
  • Kambario patogumai / lygis 8,2
  • Paslaugos 8,4
  • Kainos ir kokybės santykis 8,4
  • Maistas / maitinimas 7,2
Rūšiuoti pagal

Sammy iš Jungtinė Karalystė
Poros
Aukščiausios klasės
Viešėta 3 naktys 2015 m. liepa
Small room and dated
Staff smiled and checking out.
When we arrived the staff were very pleasent. We were firdt told that oour room was not available until a little later ehich is understandable, after a few minutes of shuffling around one of the receptionist had located us a room and we were given the keys. This room was TINY, great if your a midget but travvelling as a couple with 10 weeks of luggage was terrible. The bathroom was outdated and the shower had no pressure. As the room was a matchbox the aircon blew icy cold which practically made us sick all the time. The food was limited (english breakfast came with a mouse sized slice of ham. On a positive note the staff always stood when passing and always smiled.
Apžvelgta 29 liepos 2015
Ar ši apžvalga jums padėjo?

ARCELIE iš Filipinai
Poros
Aukščiausios klasės dvivietis arba su dviem lovom kambarys
Viešėta 5 naktys 2015 m. liepa
Great service
Staffs are very accommodating and helpful.
Apžvelgta 28 liepos 2015
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phung iš Jungtinės Amerikos Valstijos
Verslo keliautojai
Aukščiausios klasės
Viešėta 4 naktys 2015 m. liepa
Good value for the money.
Value, clean, nice staff
Good value for the money. Room is clean.
Apžvelgta 25 liepos 2015
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maharani iš Indonezija
Grupės
Aukščiausios klasės
Viešėta vieną naktį 2015 m. liepa
More than my expectations
Clean room, good location, nice staff
I would love to recommend this hotel. We book deluxe twin bed plus extra bed for 3 persons and we got upgrade room to family room 1 double bed plus 1 single bed with a nice clean room. When we arrived the hotel the staff also welcomed us nicely and they explained what's the city attractions and restaurants. The location also quite near hoan kiem lake around 10 mins by walk to hoan kiem lake.
Apžvelgta 21 liepos 2015
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Dennes iš Filipinai
Grupės
Aukščiausios klasės
Viešėta 3 naktys 2015 m. liepa
more than a 3 star hotel!
friendly staff, quiet and clean
it was the best value for money. all the staff were friendly and helpful.
Apžvelgta 16 liepos 2015
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Thi iš Vietnamas
Poros
Aukščiausios klasės
Viešėta 2 naktys 2015 m. liepa
Not well prepared room
Lobby,
The room was too small, smells damp. The television was not good and the control didn't have battery. The safe box was able to grab away. The bathroom was little with the door not able to close. The hotel should care more about quality of the room than try to sell their tour.
Apžvelgta 07 liepos 2015
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chrisitne iš Filipinai
Grupės
Liukso klasės su vaizdu į miestą
Viešėta vieną naktį 2015 m. birželis
Exceptional staff
Very friendly and accomodating staff, good location, clean
My friends and I were very pleased with our stay in Serenity Hotel 2. The staff were very helpful and accomodating, check-in was fast even though we arrived at 1am, very reasonable price for a room for 3. The location was also okay, with bars and cafes a short walk away.
Apžvelgta 02 liepos 2015
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Nicole iš Australija
Grupės
Aukščiausios klasės
Viešėta vieną naktį 2015 m. birželis
A hotel that really goes that extra step
The breakfast menu was outstanding, very quick and lots of things to choose from. The hotel staff were very very friendly too.
Our stay at the hotel was outstanding! It's not often you find hotel staff that will truly go out of their way to make you feel at home and wanted. Our flight was delayed by 3 hours, so we arrived at the hotel at 4.30am. W called the hotel staff prior to arriving about this delay, and were told that this was no issue. They stayed up for us, letting us in at 4.30. We initially booked 2 rooms, though they upgraded us to 3 rooms for free so we weren't so cramped for space. Breakfast was outstanding! The menu was very large and had many things to choose from. The time for the food to come out to the table after ordering was extremely fast as well, and tasted amazing. Overall this hotel exceeded all of my expectations and I will definitely recommend it to anyone again.
Apžvelgta 01 liepos 2015
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Richard iš Australija
Verslo keliautojai
Aukščiausios klasės
Viešėta 2 naktys 2015 m. kovas
Small good hotel to stay
Location, Staff, Clean
Good small hotel for those that want to stay centrally. Price is not bad for the room you get. thats all i can say.
Apžvelgta 16 birželio 2015
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shofiq iš Jungtinė Karalystė
Pavieniai keliautojai
Aukščiausios klasės
Viešėta vieną naktį 2015 m. birželis
Good location but not the cleanest
Location
First room was missing a blind so the light from the wall way kept me up. Next room was better but overall the hotel wasn't very clean. It's seen better days. It's ok if you want to party in Hanoi and just crash out.
Apžvelgta 12 birželio 2015
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