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Fantastiška 8,1
Remiantis 752 apžvalgomis

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Fantastiška



iš 752 apžvalgų
  • Viešbučio būklė / švara 8,2
  • Įranga 7,1
  • Vietovė 8,0
  • Kambario patogumai / lygis 8,2
  • Personalo darbas 8,4
  • Kainos ir kokybės santykis 8,4
  • Maistas / maitinimas 7,2

Jerry W. iš Jungtinės Amerikos Valstijos
Pavieniai keliautojai
Viešėta 3 naktys 2016 m. sausis
FRIENDLY STAFF
The Serenity is good value for the money. The staff is very friendly and helpful. I was given a free upgrade upon check in ! I also like the location because it is on a quiet street, just near the Dang Ha market.
Apžvelgta 25 sausio 2016

Maria J. iš Jungtinės Amerikos Valstijos
Grupės
Viešėta vieną naktį 2015 m. gruodis
Close to the train station, friendly staff
Location, staff, a/c
I was backpacking with my husband and my sister and we only got the room so we could really shower and drop our bags before taking the overnight train to Lao Cai. The room was perfect for what we needed. Small - but it had wifi, a hot shower and a/c. I think it would be fine if you choose to stay there for a couple of days - we just didn't need to do that (we showed dropped our bags to walk around the city and then left for the train in about 6 hours). The staff was very accommodating and ready to help with any of our needs. The room was small with no windows, but again - it served its purpose. I think it was a great value and walking distance from the train station and other sites in the old down of Hanoi.
Apžvelgta 18 sausio 2016

Amandine H. iš Prancūzija
Grupės
Viešėta vieną naktį 2016 m. sausis
Good personnel
Organization, clean , good location
Apžvelgta 16 sausio 2016

Agnieszka H. iš Lenkija
Poros
Viešėta vieną naktį 2015 m. liepa
A great place to stay in Hanoi
Location, rooms, cleanliness
This is a great place to stay in Hanoi. The rooms are really nice and the location is superb. We really enjoyed our brief stay there, and we would definitely return.
Apžvelgta 13 sausio 2016

Hiep N. iš Australija
Grupės
Viešėta 3 naktys 2015 m. gruodis
hot water needs upgrade takes ages to heat up
Close proximity, service is good, and the shuttles to the airport
I wouldn't call it a 3 star hotel , compare to Ho chi Minh city this would be a 1 star... Bath room needs upgrading , hot water u need to wait quite a while for it to heat up , in all u get what you pay for
Apžvelgta 08 sausio 2016

Ann B. iš Jungtinė Karalystė
Šeimos su vyresniais vaikais
Viešėta 3 naktys 2015 m. gruodis
Better than average for old quarter
Location good, staff nice
The rooms were newly decorated/ renovated but the bathrooms were old and moldy. Views were non existent unless you had a room overlooking the street. Aircon did not work
Apžvelgta 05 sausio 2016

Javier R. iš Ispanija
Šeimos su vyresniais vaikais
Viešėta 2 naktys 2015 m. gruodis
Keep looking
The staff were nic
Apžvelgta 03 sausio 2016

Giang L. iš Vietnamas
Šeimos su mažais vaikais
Viešėta 4 naktys 2015 m. gruodis
Not recomend
location is convenient to go around.
Breakfast buffet is very poor. Fruits are not filled when it is finished, even it is requested. Bathroom is dirty with old towers. Bed clothes are dirty and old. Staff is not trained well. When I was in the room, by a mistake she went in without knocking the door. Room is very tiny and noisy by the next rooms and corridor. My room has a small window which can be opened outsider in the corridor. I requested to fix it to be able to lock from inside but nobody did it.
Apžvelgta 30 gruodžio 2015

Melanie G. iš Šveicarija
Poros
Viešėta 4 naktys 2015 m. lapkritis
Good Hotel
Cheap, clean and nice
We stayed there with my husband the first time we visited Hanoi. The hotel is really good: new and clean. The wifi is working very well. The breakfast was good too with a lot of choices. The location is very convenient (5-10 min walking from the major attractions). We were upgraded in a deluxe room when we arrived which was also very nice. The only point that bothered us is the fact that the personnel is a bit too pushy to know what are your plans while your are in Hanoi. The reason for that is because they sell various tours and excursions and want you to book with them... Absolutely! This made us uncomfortable. Overall I would recommend you to stay in this hotel it is a great deal.
Apžvelgta 23 gruodžio 2015

JIWON S. iš Pietų Korėja
Pavieniai keliautojai
Viešėta vieną naktį 2015 m. gruodis
very cold in the room, but aircon helped.
very cold in the room, but aircon helped.
Apžvelgta 18 gruodžio 2015