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Verslo keliautojai (283)

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Grupės (313)

Fantastiška
8,5
iš 2581 apžvalgų
Viešbučio būklė / švara
8,7
Vietovė
8,2
Kambario patogumai / lygis
8,7
Personalo darbas
8,7
Kainos ir kokybės santykis
8,7
Maistas / maitinimas
7,8

9,3 Jane G.
Canada
07 rugpjūčio 2013
Excellent staff!!
Great staff, modern/clean room, understand guests needs.
- Great welcome when we first arrived - Excellent buffet breakfast - door to door service when booking package tours (Sapa) - partner hotel in Sapa was superb! (Sunny Mountain Hotel) - Very accomodating -- Allowed early check- in from our tour and shower service before and after train. - Very friendly staff (noticed it was my birthday on my passport and surprised me with a birthday cake/card!) - consistent wifi (very high speed)

8,7 Ken T.
Australia
08 rugpjūčio 2013
excellent customer service
great customer service, extremely pleasant staff, customer service
I cannot over emphasize how great the customer service was. They were always smiling and asking you how things are, although sometimes, dead tired as we were after the tours, we gave no reply. Anyway, rooms were clean and everything was good. Just that i thought the food needs improvement, it was not very good and half the time the staff did no understand what we wanted, smiling as they were.

8 lynda G.
United Kingdom
04 rugpjūčio 2013
The staff couldn't have been more helpful.
the staff were very attentive. they really made us feel at home and nothing was too much effort for them.
We arrived from Halong Bay as there was a Typhone due that day as such the hotel was already full due to the current guests being unable to leave. The hotel had a sister hotel so we were transferred to that one. The staff could not make this any easier for us. They arranged a taxi and we were accompanied by one of their staff to the new hotel. This lady didn't leave us until everything was sorted. It is good to know that they cared about us. In the past I have experienced other hotels who just cancel your room and leave you to it!

8,3 Long D.
Vietnam
13 rugpjūčio 2013
extremely hospitable staffs
near Hoan Kiem Lake, nice and welcoming staffs, reasonable price

8,7 Sarah F.
Australia
06 rugpjūčio 2013
Great value for money
Location, comfortable bed and helpful staff
We thoroughly enjoyed our stay here. It is fantastic value for money. Comfortable bed, good breakfast and perfect location for busy Hanoi - walking distance to restaurants and tourist attractions. Only down fall is if you intend to travel to Halong Bay, best to arrange at travel agent in Hanoi so you can choose the one that suits you individually and do not just catch a bus there like we did thinking we could arrange a tour when we got to Halong Bay. it is hectic and many rip off merchants. we were not advised of this by the hotel but also a combination of our lack of knowledge. Best too book a tour/cruise as travel to and from Hanoi is included in most cruises. I would highly recommend Rising Dragon. It is basic but the standard of service is high for this cheap hotel.

8 Rosina T.
United Kingdom
25 spalio 2013
Good find in centrally quiet area
Location, staff, clean hotel
This is a good find hotel in a central location, The hotel is quiet yet accessible by foot to all the main attractions in Hanoi, Staff were helpful and attentive to needs. Breakfast buffet was basic but sufficient.

8,3 Christian S.
Austria
05 rugpjūčio 2013
perfect City hotel
warm welcome, upgrade to a room with terrace, spirit of the house
we arrived quite exhausted after a 6 hours bus trip and the welcome was just perfect. Fast, friendly check-in, upgrade to a room with terrace on top floor, helpful staff, on the room not even 5mins after we entered the hotel. Breakfast room is in basement with no windows but you find everything you expect in such a mid-class hotel. We enjoyed our stay - but careful we heard about rooms with no windows - which would be a KO-criteria for us...

5,7 ANDRE B.
France
09 rugpjūčio 2013
very, very wet
most of the people are friendly
I did not like the room with only a very small window and no lift to the last flour

9 Jian W.
Singapore
01 rugpjūčio 2013
Great hotel stay experience
customer service, location, affordable pricing
Overall, the 4 nights stay over at Rising dragon palace hotel was great. I definitely enjoy and appreciate the warm welcome from the hotel reception when I first stepped into the hotel. The reception took time to introduce Hanoi city and the places of interest, which is value added service (other hotels only help you when you ask them) The hotel provides day tours around halong bay and other attractions which I think it is very fair deals compared to the ones outside. Good customer service, which I thought they are very thoughtful to provide you with takeaway breakfast when I checked out in early morning flight around 5am. The room is comfortable with good room service, one of the slight disadvantage is that my room is faced near to the railway track and you might hear occasional horns from the passing by train, which it does not bother me much. walkable distance to old quarters and great street food experience as you walk down the streets. lovely location and will definitely return to this hotel if I travel to Hanoi again.

8,3 Patrick N.
Australia
01 rugpjūčio 2013
the staff made our stay enjoyable
Hotel staff, breakfast, bed.
Overall our stay at the hotel was very good the staff were very friendly and helpfull in everyway. Als the buffet breakfast was very good.